Privacy policy
At MANOUNE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you use our website or place an order, we collect personal information that you voluntarily provide. This includes your full name, email address, phone number, shipping and billing addresses, and payment details. We do not store credit card numbers; all payments are processed securely through trusted third-party payment gateways. Additionally, we collect information about your orders such as the products you purchased, the date of purchase, and your order history. We may also gather technical data such as your IP address, browser type, device information, and the pages you visit on our site. This helps us understand how visitors interact with our website and allows us to improve your user experience.
2. How We Use Your Information
We use the personal information you provide to fulfill and manage your orders, including processing payments, shipping products, and providing order updates. Your email address or phone number may be used to send you transaction confirmations, shipping notifications, or to respond to your inquiries. With your consent, we may also send you promotional emails about new products, special offers, or updates about Manoune Jewelry. Furthermore, we use your information to enhance and personalize your shopping experience, ensure the security of our website, and comply with applicable laws and regulations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners who help us operate our business. For example, we share relevant information with payment processors to complete your transactions and with shipping companies to deliver your purchases. We may also work with email marketing providers and website analytics services to better understand our audience and improve communication. These third parties are obligated to use your information solely for the purpose of providing services to us and are required to keep it confidential. If required by law or in response to legal requests, we may disclose your personal data to authorities.
4. Data Security
We are committed to protecting your information and have implemented appropriate technical and organizational security measures. Your data is protected using SSL (Secure Socket Layer) encryption during transmission and is stored on secure servers with restricted access. We routinely review our security procedures to prevent unauthorized access, misuse, or loss of your data. However, while we do our best to safeguard your information, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account login information and for any activity under your account.
5. Your Rights
You have the right to access the personal data we hold about you and to request corrections if any of the information is inaccurate. You may also request the deletion of your data, unless we are required to retain it for legal or contractual reasons. Additionally, if you no longer wish to receive marketing communications from us, you can unsubscribe at any time using the link in our emails or by contacting us directly. To exercise any of these rights, please send an email to our customer support team, and we will respond promptly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files that help us recognize your browser and remember your preferences, such as language and shopping cart contents. We also use cookies for analytics purposes to monitor website traffic and improve our services. By continuing to browse our site, you consent to the use of cookies. You can adjust your browser settings to refuse or delete cookies, but doing so may affect your ability to use certain features on our site.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including processing orders, resolving disputes, and complying with legal obligations. When we no longer need your information, we securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to other websites for your convenience or reference. These third-party websites have their own privacy policies, and we are not responsible for the content, practices, or policies of those sites. We recommend reviewing their privacy statements before providing them with any personal information.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please feel free to contact us. We are here to help and ensure your privacy is respected.
📧 Email: manoune.shop@gmail.com